Videos

Review the entire catalog of videos or drill down to specific topics by selecting a video series or topic area from the list below. Check back often as new videos are added to the collection regularly.

Delivering a 5-star Experience to Gen-Alpha Students

The next generation of students, Gen-Alpha, are arriving on campuses with expectations shaped by a digital-first world. They demand seamless, personalized, and secure experiences at every touchpoint. Discover how advanced card technologies, like contactless smart cards and mobile credential solutions, are enhancing campus security, streamlining access to resources, and elevating the overall campus experience. From enabling secure and frictionless dormitory access to improving dining options and event participation, Entrust printers can play a key role in creating a connected, efficient, and innovative campus environment.

Innovations Shaping the Future … an Interview with Transact + CBORD

Dawn Thomas, NACCU CEO, interviews Read Winkelman, Vice President, Campus ID and Business Leader at Transact + CBORD. Listen as they discuss innovations that are shaping the future of the higher edtech industry, including the introduction of AI tools in campus ID systems, the benefits of unified and integrated solutions across the student experience, and how Transact + CBORD partners with institutions to co-create technology that meets the evolving needs of today’s students and administrators.

UM Western’s Incentive Program Using Student ID Cards

The Paw Prints for Success Program is an incentive program that gets students involved in on campus activities by swiping their Bulldog Card at events. Learn the ins and outs, processes and successes of this popular program!

Evolution of Mobile Credentials…An Interview with HID

John Ogle, NACCU Membership Experience and Education Director, interviews Tim Nyblom, Director of End User Business Development for Higher Education at HID. Listen as they discuss the evolution of mobile credentials on campus, from HID’s new role as a credential manager to the expansion of Google Wallet support in higher education. Tim also shares insights from the groundbreaking University of Arizona deployment, explores how Generation Alpha’s expectations are driving digital transformation, and highlights why open architecture and choice are essential for the future of campus access.

Technology and Communication in Action: Enhancing Campus Dining Through Innovation

Let's explore how strategic use of technology and clear communication transformed the experience of students and staff during an 18-month renovation of our largest dining facility at the University of Pittsburgh. This session highlights the tools and systems we used to stay connected, maintain service continuity, and build anticipation. We’ll also discuss how integrated technology solutions now support a one-stop shop model—streamlining everything from dining and vending to retail and parking—to meet the evolving expectations of today’s campus community.

Providing Exceptional Service by Setting Realistic Expectations

Our offices are called upon to get things done: yesterday - even if we haven’t been provided with what we need to fulfill the request. How is this behavior and (sometimes) unobtainable expectations impacting you, your team, and your operations? Learn how the EmoryCard team has put best practices in place to establish clear service requirements that ensures our campus partners understand what steps they need to follow for exceptional service.

Electronic Access in Student Residence Halls…An Interview with Allegion

John Ogle, NACCU Membership Engagement Manager, interviews Jeff Koziol, Higher Education Security Specialist with Allegion in this conversation, they explore the business case for electronic access in student residence halls, the percentage of campuses currently managing room-level access electronically, and the solutions available for new construction versus retrofits.

NACCU NetworX Canada: Information Governance and Data Privacy

During the NACCU NetworX Canada meeting, Erin Williams from the University of Calgary presented on the importance of information governance and how it supports data privacy.

Demo Days 2025: Atrium

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Atrium.

Demo Days 2025: iLOQ

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with iLOQ.

Demo Days 2025: Transact + CBORD

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Transact + CBORD

Demo Days 2025: Universal Smart Cards

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Universal Smart Cards.

Demo Days 2025: Allegion

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Allegion.

Demo Days 2025: Secanda

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Secanda.

Demo Days 2025: Detrios

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Detrios.

Demo Days 2025: ColorID

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with ColorID.

Demo Days 2025: Genetec

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Genetec.

Demo Days 2025: Mashgin

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Mashgin.

Demo Days 2025: Smarter Security

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with Smarter Security.

Demo Days 2025: TouchNet

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 30-minute product demos. Watch this demo with TouchNet.

Demo Days 2025: Remote Photo by CloudCard

Vendor Demo Days is back! NACCU is bringing you a dynamic virtual experience with 14 live, 30-minute product demos over two action-packed days. Watch this demo with Remote Photo by CloudCard.

Budgeting the SharkCard Services Way

Budgeting is an essential responsibility for every card office, so make it impactful. Discover the strategies that have enabled SharkCard Services at Nova Southeastern University to secure funding for both daily operations and significant projects. Gain the flexibility and confidence to support your office's success and resilience, no matter the challenges ahead.

Take Charge of Your Card Program’s Future: Strategic Planning 101

Do you ever feel like you have tons of ideas on how to improve your card program but don't know where to start? If so, then this is the session for you. In this session, we will go through a step by step process to develop a strategic plan, discuss how to prioritize, and go over how to identify the resources needed to achieve your goals.

Your Data is Powerful, Learn How to Use It

Decisions driven by data are critical to ensuring that our institutions are running efficiently and effectively. We need to understand how operations are running and the impacts of the utilization of services. Budgets are getting tighter. We're being asked to not only do more with less, but to be impactful with our services. Every student community of one wants to be heard and accommodated. We need to tailor our services for each student's journey. We can only do that by looking at the data.

Do Campus Credential Programs Improve Retention and Graduation Rates? What The Research Says…

Paul Schantz shares the results of his doctoral research into Campus Card Systems. Do they contribute to increased student engagement? What about retention and graduation rates? What kind of perceptions do various campus stakeholders have about campus card offices and the data they steward? Come find out what the research says. The findings associated with Paul's doctoral research questions will form the basis for session engagement.

Lollipop Moments: The Importance of Sharing Key Experiences

Lollipops? Moments? What's the connection? Join us as we watch Drew Dudley's TEDTalk 'Everyday Leadership' and talk about the moments in our lives that matter and why it's important to share those lollipop moments with the people who helped shape your life.

Temporary Campus Cards and Kiosks

What do your students do when they lose their campus card, and the office is closed? Look no further! At WSU, we installed temporary card kiosks across campus. These temporary card kiosks allow students to check out a temporary card to access their facilities and meal plans if they misplace their card, lock it in their room, and if the campus card office is closed. This system allows students to access their dorms and meals for a short period of time while they find or replace their card, and it has been incomparably valuable for our students.

Transact IDX Summer 2025 Updates

Watch the Transact IDX Summer 2025 Update, where we’ll preview the latest enhancements designed to elevate your campus experience and streamline operations. In this session, our product team will walk you through powerful new capabilities.

Cost-Effective Marketing Strategies for Campus Card Offices

Watch an engaging and practical webinar designed specifically for campus card office professionals looking to maximize their marketing impact without stretching their budgets. Featuring insights from three different institutions, this session will showcase creative, free, and low-cost strategies to promote your card office’s services and engage your campus community. Presenters will share real-world examples of how they leverage available resources for effective communications and marketing campaigns. Attendees are encouraged to bring questions and ideas—this is a great opportunity to learn, exchange tips, and leave with actionable takeaways to enhance your outreach efforts.

Zero to Hero: Building Out Campus Card Services One Step at a Time

Implementing changes to card services and technology on campus can feel overwhelming, but with the right approach, you can make impactful improvements one step at a time. McMaster University, in collaboration with TouchNet, is here to guide you through a proven, manageable process that will help you create a holistic campus experience tailored to the evolving needs of the next generation of students.

Mercury MP Intelligent Controllers, Embedded Apps, Cyber Resilience, and the Power of Open Architecture

Campus security is evolving fast — is your infrastructure ready? Join us for an exclusive NACCU member webinar as we explore the future of access control with Mercury MP controllers and the new Embedded Application Environment. We'll cover essential design best practices, dive into critical cybersecurity updates like AES encryption, TLS 1.3, and OSDP Secure Channel, and examine how these changes impact the systems many campuses rely on today.

Card Office Overview: University of Texas at Tyler

Enjoy a card office overview with the University of Texas at Tyler

Cutting the Line: Palm Biometrics at a University Dining Hall

A large university moves thousands of students through their main dining hall each day. Faced with long lines taxing both staff and students—and significant credential sharing—the university made a bold move to address these challenges: piloting ITC’s palm biometric credential solution. In this session, learn how the pilot was designed to improve wait times, staff resourcing, and revenue while reducing credential sharing. We’ll also explore other exciting possibilities for palm biometric technology on campuses, including several pending pilots.

Designing an Audit Process for Door Access – OSU

Join Josh Bodnar from The Ohio State University to hear about how an audit process for door access was developed.

Convergence of Higher Ed and Off-Campus Student Housing

As campuses face student housing shortages while aiming to expand their populations, off-campus housing emerges as a viable option for colleges and universities. Join Allegion’s Tyler Webb and Kristina Hurley, with moderator Jeff Koziol, to explore this trend and off-campus housing options. The panel will address managing the student experience beyond campus control and standards for security, access, credentialing, dining, and recreation in off-campus residences. Gain insights from these experts and discover strategies to achieve your campus goals.

What’s Next with HID: New Innovation, Seamless Integration & the Migration Journey

This session explores the future of HID, focusing on innovation, seamless integration, and the shift toward open, interoperable solutions. Discover how HID is evolving to meet the demands of modern security and identity management, empowering organizations with cutting-edge technology and enhanced connectivity.

So, You Have the Summer Off?

If your campus hosts summer groups and camps you have three busy times every year: fall startup, spring startup and all summer! Between planned outages and upgrades to the ever-changing population of summer groups, camps, conferences and summer students there are a lot of administrative tasks to ensure that cards are ready to meet their needs. Watch to explore how the University of Montana and the University of Notre Dame answer the question "So, you have summers off?"

Panel Discussion with Canadian Schools that Recently Went Mobile

The Road to Becoming a High Performing Card Office

The NACCU Standards and Guidelines (SAGs) program provides a roadmap toward becoming a High Performing Card Office based on our industry’s professional standards. The SAGs self-evaluation program results can be used to guide strategic plans, highlight opportunities and strengths, and identify weaknesses and areas that need development. The SAGs evaluation tool provides for a consistent process which can be replicated to ensure that the assessment cycle continue. Join the SAGs faculty to learn more about the Standards and Guidelines program, how SAGs can help your program, and how you can get started.

Meal Plan Administration

Does your card office administer meal plans for your campus? Are you new to meal plan administration or a seasoned veteran? Are you curious about different styles of meal plan options that you could implement for your campus? Presenters Mike Hovestol from University of Notre Dame and Andrew Treu from University of Montana will help you embark upon the wide world of meal plan administration.

How to Streamline Campus Security

In this webinar, Wavelynx and Atrium join forces to showcase learnings from campus deployments across the US and how their partnership delivers cutting-edge mobile wallet credentialing solutions designed for the unique challenges of higher education.

NECUSA / NACCU Panel on Access Control

Watch a joint panel discussion on access control with members of the Northeast Colleges and Universities Security Association (NECUSA) and the National Association of Campus Card Users (NACCU)! We discuss the current state and challenges of access control on campus, policies and procedures, and approaches for creating a more secure campus environment.

Using Student ID as Voter ID – Requirements, Challenges, and Opportunities

As voter ID laws continue to evolve, the use of student IDs for voting remains a critical topic. This webinar will provide an overview of voter ID requirements, including which states allow student IDs, the approval process for campus-issued IDs, and the role of physical vs. mobile credentials. We’ll examine recent legislative changes, challenges to student ID use, and emerging trends such as mobile driver’s licenses. Industry experts will discuss the standards for mobile ID, expiration date management, and advocacy opportunities with key stakeholders. Join us to explore how institutions can navigate these complexities, ensure compliance, and support student voter access.

Brigham Young University Access Control Overview

Enjoy an access control overview from BYU!

RFP Satisfaction: How You Can Always Get What You Want

The RFP process can be intimidating. You know you’re going to spend too much time trying to dissect cookie-cutter responses full of marketing speak. How can you make your evaluation process more efficient?

Passaic College Access Control Overview

Enjoy an access control overview from Passaic College.

NACCU NetworX Access Control – Strategy for Obtaining Capital Funding

Join a group of panelists to hear about strategies for obtaining capital funding.

College of Charleston Card Office Overview

Enjoy a card office overview from the College of Charleston!

Making a Business Case for Going Mobile

This is an engaging panel discussion that delves into the critical aspects of making a business case for the integration of mobile credentials across your campus. In today's dynamic educational landscape, harnessing the power of mobile technology is not just an option; it's a necessity. Our expert panelists, comprised of seasoned professionals from various educational institutions, will share their insights, strategies, and success stories in advocating for and implementing mobile credentials on campus. Whether you're in the early stages of considering mobile integration or looking to refine your existing strategy, this panel discussion provides valuable insights and actionable takeaways.

The Transact CBORD Merger: Your Questions Answered

The NACCU Guide to Going Mobile aims to provide institutions with a high-level overview of recommended best practices as they prepare to introduce NFC mobile credentials on their campus. Come to this session to learn more about this valuable resource and how it can help you guide your campus through this process of change.