Supporting Customers When You Don’t Control All the Systems
Supporting Customers When You Don’t Control All the Systems
When the card office is the first point of contact for people experiencing difficulties using their card in systems not under your control, how can you develop partnerships and strategies to bridge the gap and save the day?
Discussions Questions
1. Does your campus have multiple access systems?
2. Is your card used in systems controlled by other departments/entities?
3. Can you be a resource for systems you do not have access to?
Presenter:
Sean Stewart, The Ohio State University
Related:
Meal Plan Administration
Does your card office administer meal plans for your campus? Are you new to meal plan administration or a seasoned…
How to Streamline Campus Security
In this webinar, Wavelynx and Atrium join forces to showcase learnings from campus deployments across the US and how their…
NECUSA / NACCU Panel on Access Control
Watch a joint panel discussion on access control with members of the Northeast Colleges and Universities Security Association (NECUSA) and…