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Videos

Review the entire catalog of videos or drill down to specific topics by selecting a video series or topic area from the list below. Check back often as new videos are added to the collection regularly.

candID conversation

candID conversation – August 11, 2020

What's on your mind? Do you need to bounce an idea off those who really understand your job? Are you wondering how others are navigating a challenge you're facing? Or, did you just rock a challenge and want to share with others? This is an opportunity for all of us to chat, share and support one another.
naccu noda

Perspectives from NODA and NACCU: Delivering Orientation and Campus Card Services during COVID-19

This roundtable discussion, a collaborative effort of NODA (Association for Orientation, Transition, and Retention in Higher Education) and NACCU, will cover the key lessons learned as we prepare to welcome students to campus.
digital queues and appointment solutions

Digital Queues and Appointment Solutions

Are you trying to queue lines, control walk-ins, schedule appointments and manage customers while striving to maintain the health and safety of everyone? Learn what colleagues are using and how they’ve implemented different solutions. Please join in this round table discussion.

Preparing for Campus Re-opening?

How can our card offices maintain customer service standards while still adhering to preventative COVID practices for social distancing, masks, plastic barriers and continuous cleaning? As many of our institutions move towards re-opening our campuses, join us for an open discussion as we strategize together for solutions to various move-in day scenarios.

NACCU Virtual EXPO Showcase: LenelS2

Learn how the LenelS2 security portfolio can secure your campus while increasing operational efficiencies through open platforms and integrations.

Implementing TruCredential

This presentation will focus on URI’s journey to implement TruCredential within CBORD’s Odyssey Direct Site.

NACCU Virtual EXPO Showcase: CBORD

Life will be different on higher education campuses going forward. While colleges and universities develop strategic reopening plans, administrators and staff must evaluate how to meet public health guidelines for all living, learning, dining, and work environments. Keeping the campus community healthy and safe will be the top priority for a new academic year.

NACCU Virtual EXPO Showcase: Entrust Datacard

During a constant state of change and evolution in today’s technology and today’s world, let’s discuss how Universities can continue to evolve and stay flexible in their ID issuance and card program design.

NACCU Virtual EXPO Showcase: Transact Mobile First Innovations

Our focus continues around our guiding principles for solution development: Mobile First, Connected User Experiences, Modern API Design & Feedback-Driven Continuous Delivery.
princeton identity

NACCU Virtual EXPO Showcase: Princeton Identity

Princeton Identity demonstrates how its Iris-on-the-Move technology can provide a safer environment with a touchless reader for campus applications.
safety first

Safety First: Access Control In a Pre and Post COVID19 World

At the George Washington University top service priorities are Safety, Care, and Efficiency. Putting safety first, GW has made several major investments in access control over the past year. Learn how these investments have prepared our campus for changes in operations due to COVID-19.
transactxepo1

NACCU Virtual EXPO Showcase: Transact Attendance

Automated attendance tracking is becoming more common in higher education. Financial aid and other reporting requirements are pushing campuses to track attendance and institutions are striving for ways to increase student success and retention.
stored value programs

Stored Value Programs

Considering other options for students and parents, such as personal credit cards, Apple Pay, Venmo, Zelle, and others as forms of payment, and as smaller merchants increase acceptance of these payment methods, is there a diminishing need for university operated and managed stored value accounts?

NACCU Virtual EXPO Showcase: dormakaba

dormakaba’s BEST access solutions allow you to upgrade your facility’s door hardware and access control systems quickly and easily. With a strong history of performance in the education vertical, the BEST product portfolio is ideal for education applications no matter the functional requirements needed.
northlandexpo

NACCU Virtual EXPO Showcase: Northland Controls

Following a recap of credential security, this session discusses the roadmap to end-to-end encryption and explore options to reduce vulnerabilities on data in transit and at rest to achieve a holistic security solution.
Post COVID-19

Campus Card Operations Post COVID 19

What will your operation look like once campus opens again? How will CDC and campus guidelines impact your physical space? Will you need to require masks, gloves or other personal protective equipment? How will you queue customers? How will social distancing be enforced and by whom? Members share plans and ideas for best practices in what will be a "forward normal" in operations.

NACCU 2Y Connect: Two-Year College Conference Call, June 2, 2020

NACCU invites members to attend Two-Year College Conference Calls to create community among NACCU’s two-year institutional members.
HID Global Virtual EXPO

NACCU Virtual EXPO Showcase: HID Global

Physical security is changing rapidly, and in today’s environment there is a lot to consider. Join HID Global as we discuss real-time trends, best practices and solutions for the higher education community.
LEAP - Towson

Leadership Exploration in Higher Education

LEAP, an innovative soft-skills based employee training program, enhances each member’s self-confidence, increases their ability to work in teams and helps them understand the important role that they play.
Virtual EXPO-CloudCard

NACCU Virtual EXPO Showcase: CloudCard

CloudCard talks about the latest in Online Photo Submission technology, including a demo of the newest features and Q&A.
TouchNet Virtual EXPO Showcase

NACCU Virtual EXPO Showcase: TouchNet

Join Fred Emery and Dave Falldien from TouchNet's OneCard team as they share some fresh perspectives on getting the most out of your solution and real-world examples that you can adopt to benefit your students and staff in the long run.
Virtual Office Contest

NACCU Virtual Office Contest Submissions & Winners!

NACCU shares the submissions received and announces the winners for the NACCU Virtual Office Contest.
SAGs

NACCU recognizes our 2020 SAGs (Standards and Self-Assessment Guidelines) Cohort

NACCU is proud to recognize schools and individuals who completed the NACCU 2020 Standards and Self-Assessment Guidelines (SAGs) course.
Outstanding Volunteer

NACCU 2020 Outstanding Volunteer Award Presented to Kim Pfeffer

We are honored to recognize the recipient of the 2020 NACCU Outstanding Volunteer Award, Kim Pfeffer.
Distinguished Service Award

NACCU 2020 Distinguished Service Award Presented to Ken Boyer

It is with great pleasure that NACCU and award sponsor ASSA ABLOY honor Ken Boyer as the recipient of the 2020 NACCU Distinguished Service Award.
New Professional Award

NACCU 2020 New Professional Award Presented to Courtney Petrizzi

NACCU and award sponsor Transact are honored to present the NACCU 2020 New Professional Award to Courtney Petrizzi with the University of Alabama.
NACCU 2020 Innovative Technology Award

NACCU 2020 Innovative Technology Award Presented to Clemson University

On behalf of NACCU and award sponsor HID Global, we are honored to present the NACCU 2020 Innovative Technology Award to Clemson University!
NACCU 2020 Best Video Award

NACCU 2020 Best Video Award Presented to Valparaiso University

NACCU is proud to present the NACCU 2020 Best Video Award to Valparaiso University!
Disruption - Thomas

Disruption in the Industry: What Now?

Higher education was already being disrupted by many converging forces prior to COVID-19. As colleges and universities now work to pivot services and develop a “new college experience,” opportunity abounds.
NACCU 2020 Best Card Design

NACCU 2020 Best Card Design Award presented to UC-Irvine

On behalf of NACCU and award sponsor ColorID, we are honored to present the NACCU 2020 Best Card Design Award to the University of California Irvine!

Mining Campus Card Data to Enhance Student Outcomes

With predictive analytics, we analyze data from the past to identify patterns that impact the future.
Robots

How Robots have Impacted Student Life

Robots have played a critical role in food delivery at George Mason University in our current environment. These delivery robots have changed student, staff, and guest engagement in variety of ways and offer a method of food delivery with less contact.

High Impact Training, NACCU Style (full program)

Join NACCU members for Pecha Kucha style sessions covering four current hot topics in the campus card industry.
Socially Distanced

But What about (Socially Distanced) Customer Service?

We can reenergize the human component of our customer interactions – even in these times of social distancing – by making emotional connections, rupturing stereotypes, delivering positive surprises and avoiding four service pitfalls.

NACCU Virtual EXPO Showcase: SwiftData

SwiftData’s Pinwheel DME directly syncs your ERP, housing, scheduling, badging and other admin systems with your door access, one card, library, rec center systems and more.
Kim P

Finding Motivation when Commuting Down the Hall

Is working from home everything you dreamed it would be or a straight-up nightmare? Are your days just a blur of hitting snooze, deciding which comfy pants to wear and staring out the window? Let's talk about how to find motivation!
Monica Seko

NACCU Web Conference: Drab to Fab: One Card, One Woman

Explore how to successfully run a Campus Card program with limitations of staff, money, and efficiency as a one-person show. Learn the benefits of working with every department, and the struggles and accomplishments of bringing a campus card program up to date with area schools.
Mobile panel

What your Campus Needs to Go Mobile, Panel Discussion

Do you need to know how to get the project started and who to include, what infrastructure is required or what steps are part of implementation planning? This group of expert panelists shared how they successfully implemented a mobile credential.
remote

Preparing for Remote Orientation: Mobile Tools, Technology Readiness & Best Practices

Join us for this informative webinar to learn how The University of Alabama and Maryville University have leveraged technology solutions on campus to prepare and plan for remote orientation for incoming students.
Keesha

Card Distribution for the Incoming Community, post COVID-19

In response to COVID-19, Auxiliary Services and Campus Card Operations are recognizing the importance of pivoting operations to be more responsive to CDC Guidelines and best practices in what will be a “forward normal” of a global society.
brainstorming

Brainstorming for Virtual Orientation: NACCU Zoom Discussion

NACCU members discuss the challenges of moving to virtual orientation amidst the COVID-19 circumstances.

Card Printers 101

Talking Campus Identification Tech is presented by NACCU. Join NACCU to continue learning and contribute to the community of campus identification and transaction system professionals.

Open Vs. Closed Loop Payment Systems

Talking Campus Identification Tech is presented by NACCU. Join NACCU to continue learning and contribute to the community of campus identification and transaction system professionals.

On-Premise vs. Hosted Solutions

Talking Campus Identification Tech is presented by NACCU. Join NACCU to continue learning and contribute to the community of campus identification and transaction system professionals.

Card Numbering Schemes

Talking Campus Identification Tech is presented by NACCU. Join NACCU to continue learning and contribute to the community of campus identification and transaction system professionals.

Migrating to Contactless Technology

Talking Campus Identification Tech is presented by NACCU. Join NACCU to continue learning and contribute to the community of campus identification and transaction system professionals.

Contactless, NFC, and Mobile Benefits

Talking Campus Identification Tech is presented by NACCU. Join NACCU to continue learning and contribute to the community of campus identification and transaction system professionals.

Blank or Pre-Printed Card Stock

Talking Campus Identification Tech is presented by NACCU. Join NACCU to continue learning and contribute to the community of campus identification and transaction system professionals.
awards cover

NACCU 2020 Awards Ceremony (full program)

NACCU members were invited to join us on April 27th for a virtual Awards Ceremony to announce our 2020 NACCU Awards recipients.

Exploring the Card Office’s Role in Student Retention

Richard Wynn from Georgia Southern University explores how analyzing data trends can indicate whether students are potentially struggling, how the student experience has evolved, and what card offices can do to help with retention using data that is often already collected.