Our volunteers are the lifeblood of our association. The important and impactful work we achieve would not be possible without the efforts of our team of volunteers who willingly donate their time and energy to the betterment of NACCU and to the future of our industry. The NACCU Outstanding Volunteer Award is presented annually to recognize an individual who has demonstrated exemplary volunteer service to the mission, goals, and work of NACCU during the current or previous calendar year and encompasses the ideals of vision, diligence and commitment to service to the NACCU community. This year’s recipient truly embodies the spirit of this award. She is a consistent presenter and participant at both live and virtual NACCU events, has helped to launch new projects for the association including a live exhibit hall podcast and the NACCU Primer Guide, has been instrumental in planning and facilitating the New Professionals Institute, and she currently chairs the Professional Development Committee. She is respectful and inclusive; active and supportive. We are honored to recognize the recipient of the 2020 NACCU Outstanding Volunteer Award, Kim Pfeffer. Video features NACCU 2020-2021 Board President David Anthony from University of Texas at Austin, and award recipient Kim Pfeffer from Emory University