TED Talk: Communicating your Value
Communicating your Value
“I don’t want to toot my own horn, but…” “I just run the card office” Have you heard yourself say these things? Do your language and style communicate your value? It’s not just money, it’s also your confidence and self-respect. We’ll listen to how to clearly define and communicate your value.
- Why do you think most people find it difficult to ask for a raise?
- What are some ways to communicate value?
- Would anyone want to share an experience (good or bad) relating to communicating their worth?
The Professional Development Committee has created a series of discussions based on TED Talks. Each session will begin with viewing a short TED Talk, followed by discussion. Please join!
Facilitator:
Meghan Rosenberg, Babson College
Meghan has been with Babson College since April 2009. She’s worked in the OneCard & Parking Office since 2018. Meghan serves on the NACCU Professional Development Committee. She and her family are huge Patriots and Red Sox fans.
Jorrun Liston: Welcome everyone! We are recording this presentation and will post it on naccuTV.
Jennifer McNeill: Yes, that’s a big one here too
Kim Pfeffer [she|her]: Excellent Suggestion!
Erica Rigler: Great idea Jen
Munny Malik: That’s great idea Jen. Thanks for sharing
Wendy McCrory: No harm in putting the facts forward
Wendy McCrory: It may be more important than ever as student salaries are increasing to meet our area market, causing compression for current full time staff
Jodie Gill: How do we tackle communicating value if the employer creates a ceiling based off of a coworker’s salary?
Kim Pfeffer [she|her]: I think we need to take a step back and have the confidence to communicate what we bring to the table – many folks struggle with imposter syndrome or not wanting to “toot their own horn” and letting their “work speak for itself.” How do we gain that confidence?
Wendy McCrory: Jodie – can you demonstrate where there is a difference in what you do? You may handle confidential information where others don’t?? Just at thought
Kim Pfeffer [she|her]: Along with what Wendy said – what about the number of individuals being supervised? Or the amount of budget being administered. Etc.
Jorrun Liston: Wonderful Lynn – congratulations!
Jen McDonald – Georgian College: Kim, those are points I raised for my review
Lynn Ernsting: Yes – Jen! Everyone on campus thinks I just sit around printing cards and that’s it.
Jen McDonald – Georgian College: lol, me too
Jodie Gill: Not a bad idea Wendy. I may be sabotaging myself by devaluing my individual tasks.
Jorrun Liston: What dashboard reports do you (everyone) provide?
Wendy McCrory: What if we approached it as selling someone on doing our jobs? What pride would we show in documenting and supporting all that we do?
Kim Pfeffer [she|her]: I have not been asked to provide any specific dashboard reports, but I do collect specific data to have at the ready (shameless plug for my Positive IDentity blog post
Jen McDonald – Georgian College: I’ve overwhelmed my manager with the sheer volume of work instructions that I’ve created to show some of the tasks I do on a regular basis. It helps
Jorrun Liston: Yes Kim!
Kim Pfeffer [she|her]: I do provide my leadership with positive customer feedback as well as service enhancement steps taken each month.
Jorrun Liston: Good point Wendy!
Jessica Hlavinka: I love that!
Abe Cereno: Upper managers don’t really know the value of an employee. If you consistently achieved excellence year to year, developing and improving our services, and then I was still ignored. Six months later comes an offer from another institution, which much more. I was then in control, 35% more than into counter offer and promotion. My moral of the story, develop, improve, and help others, and the money will come.
Crystal Bazarnic: If you are looking for good comparative data, the NACCU Campus Profile is also a good tool to learn what other schools have as far as staff & services. You might find that other schools your size do less or have more staff.
Kim Pfeffer [she|her]: You Said It, Monica! #rockstars
Lynn Ernsting: You, too Monica!
Abe Cereno: Thank you Monica.
Wendy McCrory: Well said!!
Lynn Ernsting: #MotivationwithMonica
Wendy McCrory: Great to see you all! Excellent conversation
Jennifer McNeill: Thanks for leading this Meghan
Lynn Ernsting: Thank you, Meghan!
Jen McDonald – Georgian College: Great job!
Kim Pfeffer [she|her]: This was awesome, thanks all!
Monica Seko: Thank you all!!
As the only association that specializes in the campus identification and transaction industry serving the national and international campus card community, NACCU is dedicated to high quality educational programs, resources, services, and tools. The NACCU community offers its members networking, partnerships, leveraging technology, problem-solving, insight sharing, and professional development.
NACCU membership is open to all colleges, universities, secondary institutions and companies that are involved with the campus card market. Learn more and join the community at https://www.naccu.org
Related:
The Road to Becoming a High Performing Card Office
Effective Leadership through Biology
