Is a Leadership Change Time to Reimagine Your Office? What We Learned from Last Year

The impending retirement of a long-standing Director has led Temple University to re-imagine what the future of the card Office should look like. This is an update (with quick review) of a discussion begun last year. You do not need to have seen Part 1. We are looking at stored value, door access and card production (in the age of mobile) and what the future holds. Join this session to see what Temple University is doing with the future of their card office.

Discussions Questions
1. Has stored value continued to decrease? What are we going to do? 
2. Who do we still need to print cards for? Do we still require an office? 
3. Without a true card office champion – who will make sure that no one goes rogue? 
4. How do we make sure these changes are really helpful for students and families?

Presenter:
Scott Brannan, Temple University