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Right on Queue: Automation for Modern Card Production

Right on Queue: Automation for Modern Card Production

Discover how the University of Michigan’s MCard Program partnered with its Robotics Process Automation team to transform card production through smart, scalable automation. By building targeted workflows, we eliminated repetitive tasks, reduced errors, and freed staff to focus on higher-value projects, while saving thousands in labor costs during our busy summer card production season. Learn what we automated, how we did it, and the impact it is already making.

Discussion Questions

  1.  Which parts of your workflow feel most repetitive or error-prone today?
  2.  If you could automate one task tomorrow, what would make the biggest impact?
  3.  Where do you see the greatest opportunity to reduce errors or rework?
  4.  What barriers or concerns do you have about adopting automation?

By the end of the program, participants will be able to understand

  1.  Automation can streamline workflows, reduce errors, and free staff to focus on higher-value work.
  2.  Thoughtful implementation of automation — even in complex processes like card production — can deliver significant time and cost savings.
Presenter:
Paul Bower, University of Michigan

As the only association that specializes in the campus identification and transaction industry serving the national and international campus card community, NACCU is dedicated to high quality educational programs, resources, services, and tools. The NACCU community offers its members networking, partnerships, leveraging technology, problem-solving, insight sharing, and professional development.

NACCU membership is open to all colleges, universities, secondary institutions and companies that are involved with the campus card market. Learn more and join the community at https://www.naccu.org 

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