Let’s explore how strategic use of technology and clear communication transformed the experience of students and staff during an 18-month renovation of our largest dining facility at the University of Pittsburgh. This session highlights the tools and systems we used to stay connected, maintain service continuity, and build anticipation. We’ll also discuss how integrated technology solutions now support a one-stop shop model—streamlining everything from dining and vending to retail and parking—to meet the evolving expectations of today’s campus community.