Looking to increase or refine photo upload processes and student participation rates? Are you needing to make adjustments for this fall? Learn what processes are working best for several schools who have already implemented online photo submission. Discover how these schools have increased uptake rates and implemented incentives for students to complete the process before arriving on campus.
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What’s on your mind? Do you need to bounce an idea off those who really understand your job? Are you wondering how others are navigating a challenge you’re facing? Or, did you just rock a challenge and want to share with others? This is an opportunity for all of us to chat, share and support one another.
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This roundtable discussion, a collaborative effort of NODA (Association for Orientation, Transition, and Retention in Higher Education) and NACCU, will cover the key lessons learned as we prepare to welcome students to campus.
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Are you trying to queue lines, control walk-ins, schedule appointments and manage customers while striving to maintain the health and safety of everyone? Learn what colleagues are using and how they’ve implemented different solutions. Please join in this round table discussion.
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How can our card offices maintain customer service standards while still adhering to preventative COVID practices for social distancing, masks, plastic barriers and continuous cleaning? As many of our institutions move towards re-opening our campuses, join us for an open discussion as we strategize together for solutions to various move-in day scenarios.
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This presentation will focus on URI’s journey to implement TruCredential within CBORD’s Odyssey Direct Site.
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At the George Washington University top service priorities are Safety, Care, and Efficiency. Putting safety first, GW has made several major investments in access control over the past year. Learn how these investments have prepared our campus for changes in operations due to COVID-19.
Considering other options for students and parents, such as personal credit cards, Apple Pay, Venmo, Zelle, and others as forms of payment, and as smaller merchants increase acceptance of these payment methods, is there a diminishing need for university operated and managed stored value accounts?
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What will your operation look like once campus opens again? How will CDC and campus guidelines impact your physical space? Will you need to require masks, gloves or other personal protective equipment? How will you queue customers? How will social distancing be enforced and by whom? Members share plans and ideas for best practices in what will be a “forward normal” in operations.
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LEAP, an innovative soft-skills based employee training program, enhances each member’s self-confidence, increases their ability to work in teams and helps them understand the important role that they play.
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