Work Smarter With AI as Your Trusted Aide

Ready to reclaim your time and simplify your workday? This session shows you how to make AI your trusted aide by handling tasks automatically, streamlining workflows, and freeing you to focus on what matters most. As someone who uses Microsoft Copilot daily, we’ll share practical tips and real-world examples to help you integrate AI seamlessly into your routine.

Continue reading

Providing Exceptional Service by Setting Realistic Expectations

Our offices are called upon to get things done: yesterday – even if we haven’t been provided with what we need to fulfill the request. How is this behavior and (sometimes) unobtainable expectations impacting you, your team, and your operations? Learn how the EmoryCard team has put best practices in place to establish clear service requirements that ensures our campus partners understand what steps they need to follow for exceptional service.

Continue reading

The Road to Becoming a High Performing Card Office

The NACCU Standards and Guidelines (SAGs) program provides a roadmap toward becoming a High Performing Card Office based on our industry’s professional standards. The SAGs self-evaluation program results can be used to guide strategic plans, identify opportunities and strengths, and to identify weaknesses and areas that need development. The SAGs evaluation tool provides for a consistent process which can be replicated to ensure that the assessment cycle continue.

Continue reading

Effective Leadership through Biology

Studies show that when certain chemicals are released through the body’s natural biological processes, an employee’s positive attitude toward work, productivity, and efficiency increase. We will explore what leadership behaviors trigger these chemicals and what behaviors release chemicals that actually work against the ultimate survival of the organization.

Continue reading

TED Talk: Negotiating for Yourself

Asking for a raise or compensation in the workplace can be awkward and uncomfortable but if you are well prepared the process will be more bearable and you may be pleasantly surprised by the outcome!

Preparing both your mindset and your research prior to your conversation is key!   Having a strategy in place will help you to prepare for a successful and fluent negotiation.  

This Ted Talk will share some very helpful tips that will teach you to better prepare your negotiating skills and properly demonstrate your contribution, and value to the company. 

Continue reading

Volunteer with NACCU!

Every year nearly 80 members volunteer to serve on NACCU Committees. Whether your interest is with member engagement, professional development, volunteer development, technology research, or serving as a NACCU Ambassador, we have a place for you to volunteer! Join us for this brief webinar and learn about the various committee volunteer opportunities available for NACCU members! We would love to have you join us in serving our community!

Continue reading