Delivering a 5-star Experience to Gen-Alpha Students

The next generation of students, Gen-Alpha, are arriving on campuses with expectations shaped by a digital-first world. They demand seamless, personalized, and secure experiences at every touchpoint. Discover how advanced card technologies, like contactless smart cards and mobile credential solutions, are enhancing campus security, streamlining access to resources, and elevating the overall campus experience. From enabling secure and frictionless dormitory access to improving dining options and event participation, Entrust printers can play a key role in creating a connected, efficient, and innovative campus environment.

Continue reading

Innovations Shaping the Future … an Interview with Transact + CBORD

Dawn Thomas, NACCU CEO, interviews Read Winkelman, Vice President, Campus ID and Business Leader at Transact + CBORD. Listen as they discuss innovations that are shaping the future of the higher edtech industry, including the introduction of AI tools in campus ID systems, the benefits of unified and integrated solutions across the student experience, and how Transact + CBORD partners with institutions to co-create technology that meets the evolving needs of today’s students and administrators.

Continue reading

Evolution of Mobile Credentials…An Interview with HID

John Ogle, NACCU Membership Experience and Education Director, interviews Tim Nyblom, Director of End User Business Development for Higher Education at HID. Listen as they discuss the evolution of mobile credentials on campus, from HID’s new role as a credential manager to the expansion of Google Wallet support in higher education. Tim also shares insights from the groundbreaking University of Arizona deployment, explores how Generation Alpha’s expectations are driving digital transformation, and highlights why open architecture and choice are essential for the future of campus access.

Continue reading

Technology and Communication in Action: Enhancing Campus Dining Through Innovation

Let’s explore how strategic use of technology and clear communication transformed the experience of students and staff during an 18-month renovation of our largest dining facility at the University of Pittsburgh. This session highlights the tools and systems we used to stay connected, maintain service continuity, and build anticipation. We’ll also discuss how integrated technology solutions now support a one-stop shop model—streamlining everything from dining and vending to retail and parking—to meet the evolving expectations of today’s campus community.

Continue reading

Providing Exceptional Service by Setting Realistic Expectations

Our offices are called upon to get things done: yesterday – even if we haven’t been provided with what we need to fulfill the request. How is this behavior and (sometimes) unobtainable expectations impacting you, your team, and your operations? Learn how the EmoryCard team has put best practices in place to establish clear service requirements that ensures our campus partners understand what steps they need to follow for exceptional service.

Continue reading