Sustaining a Robust Off-Campus Merchant Program
Sustaining a Robust Off-Campus Program
A behind-the-scenes look at one of the nation’s largest self-operated off-campus merchant programs. Topics include how the program is structured, how merchants are onboarded, and the technology put in place to make paying and reconciling over $4 million of annual off-campus activity to nearly 100 different merchant partners a quick and easy process.
Discussion questions:
- Do you have, or have your considered starting an off-campus merchant program?
- What are the pros and cons of self-operated programs versus turn-key programs from a partner?
- How can an off-campus program contribute to your program’s revenue streams?
What is the future of off-campus programs in the digital age?
Presenter:
Josh Bodnar, The Ohio State University
Jorrun Liston to Everyone:
Welcome everyone! We are recording this presentation and will post it on naccuTV.
Jen McDonald – Georgian College to Everyone:
What fees do you charge?
Jen McDonald – Georgian College to Everyone:
Is the reader integrated with the merchant’s POS or is it a standalone?
Margaret Pollard-Brown to Everyone:
Do you have merchants that are open late night? 1-2am? If so, does 1 of your 2 techs have to go out if there is a problem?
Jorrun Liston to Everyone:
Great questions! Josh will answer them at the end. Keep ’em coming!
Meghan Rosenberg to Everyone:
Josh who oversees the whole process after implementation, is it the card office?
Margaret Pollard-Brown to Everyone:
Are merchants paid nightly?
Jen McDonald – Georgian College to Everyone:
Can you touch on the process of getting Grubhub as a partner?
Philip Leroy to Everyone:
What Readers are you using?
Jen McDonald – Georgian College to Everyone:
If you have Grubhub contact info to share, it would be appreciated.
Christina Mosakowski to Everyone:
Do you get a % of the Dining Dollars sales?
Christina Mosakowski to Everyone:
TY!
Meghan Rosenberg to Everyone:
Great question Jen!
Jen McDonald – Georgian College to Everyone:
Thank you, Josh!
Jonathan Hillis – payd to Everyone:
thank you very much Josh!
Will Hunter to Everyone:
Thanks Josh, very informative!
Margaret Pollard-Brown to Everyone:
Thank you!
Stephanie Kernozicky to Everyone:
Thank you!
Meghan Rosenberg to Everyone:
Thanks Josh!! This was great!
Christina Mosakowski to Everyone:
Thank you!
James Story to Everyone:
Thanks Josh!
Kim Pfeffer [she|her] to Everyone:
Josh is a ROCKSTAR!
Amy Slaughter to Everyone:
Thank you Josh. Great presentation
Jennifer Rocke to Everyone:
Thank You Josh!!!
Jorrun Liston to Everyone: Thanks everyone for attending! Special thanks to our guest Josh Bodnar from The Ohio State University for sharing such thorough information about BuckID and their off-campus merchant program.
Related:
Dining and Retail Technology to Support the Student One Card Experience
The Road to Becoming a High Performing Card Office
