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How Do You Off-Campus? A Panel Discussion about Off-Campus Programs.

How Do You Off-Campus? A Panel Discussion About Off-Campus Programs

Hear how several different campuses approach their off-campus merchant programs and why. Panelists will share information about the structure of their program, what roles their partners play, how the program fits into their overall operation, and answer questions from the audience.

Discussion questions:

Have you considered starting an off-campus program at your institution?
What barriers are keeping you from starting or expanding your off-campus program?
What roles can partners play in starting and operating a program, and at what cost?

Panelists:

Josh Bodnar, The Ohio State University
Deborah Nightingale, Liberty University
Scott Brannan, Temple University

Jorrun Liston:

Welcome everyone!  We are recording this presentation and will post to naccuTV.

Kim Pfeffer [she|her]:

Is “Campus Cash” a Transact product?

Josh Bodnar:

Yes – Campus Cash is Transact

Meghan Rosenberg:

Once you got the approval to move forward with the off-campus programs, how long did it take to implement?

Abe Cereno:

Do you promote/market your off-campus program? Do you have a Loyalty/Rewards program to encourage the use for campus card?

Barbara Quann:

Are you able to tell how many Grub Hub purchases are for delivery vs pick up?

Christina Mosakowski:

Yes

Barbara Quann:

I think you just answered, thanks!

Scott Brannan:

We were able to move off campus pretty quickly because we had a list of vendors who were eager to be involved.  We had to order equipment and get contracts done.

Jorrun Liston:

You’re making some of us feel old Josh! 🙂

11:39:11 From Barbara Quann:

We are hoping to move from self-opt to Campus Cash and have been told they are not currently accepting new partners. Does anyone have any info about this?

Tracy Leota:

We are with Campus Cash, having difficulty getting forward progress with select merchants moving to DishOut?

Christina Mosakowski:

UNLV too

Wendy McCrory:

could it be equipment shortage too?

Barbara Quann:

Thanks, we’ll stay hopeful.

Christina Mosakowski:

Yes, equipment shortage is an issue

Wendy McCrory:

thorough presentation!

Wendy McCrory:

remember Josh’s numbers are fiction 😉 with dining dollars

Christina Mosakowski:

LOL

Barbara Quann:

Have you run into any issues with GrubHub delivery drivers having trouble locating customer on campus?

Scott Brannan:

Barbara, not so far.  I actually met with Housing and Student Government before we launched and got their buy in also.  Our drivers stop at the front desk of residence halls and the student has to come down to pick up.

Barbara Quann:

This has been extremely helpful, thank you all very much!

Tracy Leota:

Thank you all! This has been super informative.

Meghan Rosenberg:

Thank you all!

Abe Cereno:

Thank you all!

James Story:

Thank you!

Christina Mosakowski:

Thank you!

Lynne J. Bell:

Great session.  Thanks for your time.

Abe Cereno:

Inferno…

Scott Brannan:

Thanks everyone!

Jorrun Liston:

Thanks to our special guests Scott Brannan from Temple University, Josh Bodnar from The Ohio State University and Deb Nightingale from Liberty University for sharing their experiences with off-campus merchant programs.

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