Campus Card Operations Post COVID 19
Facilitator: Keesha Ceran, American University
What will your operation look like once campus opens again? How will CDC and campus guidelines impact your physical space? Will you need to require masks, gloves or other personal protective equipment? How will you queue customers? How will social distancing be enforced and by whom?
Members discuss and share plans and ideas for best practices in what will be a “forward normal” in operations.
A member of The American University community for 12 years, Keesha has worn many hats: student, alumna and staff member. She has spent the last four years as the Associate Director of One Card & Dining Services.
Related:
Workflow Automation for Campus Card Operations
Are repetitive tasks slowing down your office? Learn how The Ohio State University uses Microsoft Power Automate to streamline everyday…
Managing Merchant Relationships
Let’s discuss the critical behind the scenes work that makes your off-campus merchant relationships succeed. We will shine a light…
Lost Devices, Long Lines, and Liability: How Smart Lockers Solve Campus Operations Problems
Campus operations teams face the same challenges daily: shared devices that go missing between shifts, manual checkouts that slow down…



