Presented by Dawn Thomas, NACCU Executive Director

When talking about disruption in an industry, the conversation normally addresses movers and shakers that intentionally innovate and fragment the status quo. Higher education was already being disrupted by many converging forces prior to COVID-19 – an unsustainable rise in college costs, negativity across the country about work-readiness of graduates, the financial attractiveness of MOOCs from anyone with a website, and the looming “enrollment cliff” predicted in the next five years – just to name a few. But what does that all matter with the pandemic crisis we face today? As college and universities now work to pivot services and develop a “new college experience,” opportunity abounds. As many have said before us, “Never waste a good crisis.”